SKS KONTAKTTECHNIK on data protection

1. Introduction and scope

We are delighted that you are interested in our company, products, and services and would like to provide you with some key information regarding our data processing activities.

Protecting personal data is crucial, particularly for the future of Internet-based business models and the development of Internet-based economies. With this notice on data protection, we want to emphasize our commitment to protecting your privacy.

Our staff and our service providers are bound to confidentiality and to comply with the provisions of the EU General Data Protection Regulation (GDPR) and other applicable data protection laws.

We take the protection of your personal data seriously and strictly adhere to the rules of the respective applicable data protection laws.

Definition: “Personal data” means any information relating to an identified or identifiable natural person (data subject), for instance, name, geographical address, contact data, user ID, IP address, photo and video recordings, location data, etc.

The following notice informs you about the data processing activities in relation to your personal data.

2. Data controller / Data protection officer

SKS Kontakttechnik GmbH

Neue Schichtstraße 14

09366 Niederdorf, Deutschland

telephone: +49 37296 930 300

e-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


SKS Kontakttechnik GmbH is part of the PHOENIX CONTACT group.
For general questions about data protection at Phoenix Contact, please contact:

Phoenix Contact GmbH & Co. KG
– Data Protection Officer –
Flachsmarktstr. 8
32825 Blomberg, Germany
This email address is being protected from spambots. You need JavaScript enabled to view it.

3. Categories of data / Purposes

3.1. Data processing on our websites

For security and technical reasons, we automatically process information transmitted by your device's browser to our system protocols. This includes, but is not limited to:

  • Browser type/version,
  • Operating system used,
  • Requested URLs (website) on our systems,
  • Referrer URL (the website that referred to our website),
  • Host name and full IP address or unique ID of the device accessing the site,
  • Date and time of call,
  • Data volumes and file types called.

These data will not be aggregated with data from other sources, nor do we carry out personalized statistical analysis based on these data.

We process IP addresses in full length (i.e. without IP masking) only to the technically required extent.

3.2. Contacting us

When you submit a contact request or a query to us (e.g. by calling or faxing our office, sending an email to us or using any of the contact forms on our websites), we process the personal data you have provided us with.

The purposes of the processing for which the personal data are intended Your personal data, which you make available to us when making general contact, e.g. by calling or faxing our head office, sending an email to our info@ email addresses or using the various contact forms on our website, will be used to process your specific request to us.
Legal basis for the processing Art. 6 (1) (b) GDPR
Necessary to process your request. 
Categories of personal data that are processed Depending on the contact method or contact form, necessary or optional entry:
• Name, company
• Address, contact details such as email address, telephone, fax
• Depending on the context and where applicable, additional fields for specifying your request or free text
• System log data that is collected when you call, fax or email us or fill out a contact form on the website, such as IP address, date/time 
Source (origin) of the data From the data subject
Recipient (categories) of the data If need be, other companies, if this is necessary to process your request.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data It is not intended to transmit the data to third countries, unless it is necessary for the processing of your request.
Storage duration of the data

Depending on the content of your request, different retention periods may apply to your data. These can be 10 years in individual cases, provided that your request is relevant under the respective applicable law.
The form data that you entered on the website will be deleted after 12 months (calculated from the end of the current calendar year).

Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data Your data are necessary to process your contact. 
Without your data, processing is not possible 
Automated decision-making / Profiling There will be no automated decision-making or profiling based on your collected data

3.3 Download CAD files

If you want to download a CAD file, you must provide an e-mail address to which we will send a download link.

The purposes of the processing for which the personal data are intended Your personal data, which you provide to us when requesting the download of a CAD file, will be used to verify you and to send you a download link.
Legal basis for the processing Art. 6 (1) (b) GDPR
Required to process your download request.
Art. 6 (1) (f) GDPR
To prove consent to the Terms of Use
Categories of personal data that are processed E-mail address
Source (origin) of the data by the data subject
Recipient (categories) of the data none
Transfer of data to a third country or an international organization and the associated safeguards to protect the data It is not intended to transfer the data to third countries.
Storage duration of the data Your e-mail address will only be stored permanently as proof of your consent to the Terms of Use.
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data We need your email address to process your download request.
Processing is not possible without your e-mail address. 
Automated decision-making / Profiling There will be no automated decision-making or profiling based on your collected data.

3.4 Use of collaboration tools

When you work with us using collaboration tools (e.g., IT systems for email, messaging, appointment setting, web conferencing, data exchange), we process the personal data you provide.

If you access the website of a service provider, the respective service provider is responsible for data processing and its privacy statement applies.

The purposes of the processing for which the personal data are intended

Communication outside of telephone/fax/letter,

information and data exchange, appointment scheduling and management, electronic/virtual collaboration.
Legal basis for the processing

Art. 6 (1) (b) GDPR
If no contractual relationship exists, the legal basis is Art. 6 (1) (f) GDPR. Our interest in these cases is the effective provision of electronic information exchange, e.g., in the form of e-mails, chats or web conferences.

If you provide us information which is not strictly necessary for the provision of the communication via collaboration tools, the legal basis is your consent, Art. 6 (1) (a) GDPR.
Categories of personal data that are processed

Master data:
Name, if applicable display/username (pseudonym), if applicable personnel number, if applicable profile picture, business contact data (e.g. e-mail address, telephone number), function in the company, structural assignment, business location data, if applicable personal ID.

E-mails / web conferences / webinars / messages / appointments:
Sender, recipient, participants, time of contact, if applicable password, preferred language, video and audio data, image data, text data, attachments (all information that the sender enters in the respective message / document, so-called unstructured data), meeting ID.

Log data:
User activities that cause events on the involved systems (servers) (e.g., read, send, delete, etc.), IP address, device information, etc
Source (origin) of the data Data subject
Recipient (categories) of the data

Companies involved in the interaction.

Service providers (data processors) within the scope of hosting and maintenance/support of the IT systems used.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data

Data processing outside the European Union (EU) does not generally take place, as we have limited the processing and storage of data to data centers within the European Union. However, we cannot exclude the routing of data via Internet servers located in a third country outside the EU. By its nature, this is particularly the case if, for example, participants in an interaction are located in a third country.

Guarantees according to Art. 46 GDPR:
Phoenix Contact internally:
International Phoenix Contact data processing framework agreement, based on EU Standard Contractual Clauses (SCC).

Service providers and their sub processors:
Data processing agreement according to Art. 28 GDPR, if necessary, with inclusion of EU Standard Contractual Clauses (SCC) 

Storage duration of the data We delete personal data when there is no need for further storage. Need for further storage may exist in particular if the data is still needed to fulfill contractual services, to check and grant or defend against warranty and, if applicable, guarantee claims (in this case we will delete the data after the statute of limitation has expired unless statutory retention obligations exist). In the case of statutory retention obligations, where applicable, deletion only is possible after expiry of the respective statutory retention obligation (generally 10 years).
System logs are usually deleted by us after 6 months.
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data If you do not agree with the processing of your personal data in the above-mentioned form, you cannot contact us in the electronic form described above.
Automated decision-making / Profiling There will be no automated decision making or profiling based on your collected data

3.5 Customer relationship management (CRM)

Customer relationship management requires processing personal data related to our customer, if he or she is a natural person, and/or the designated contact person, where applicable.

The purposes of the processing for which the personal data are intended Data about interested parties/customers/contact persons to initiate, substantiate and implement legally valid transactions.
Legal basis for the processing

Art. 6 (1) (b) GDPR with respect to the initiation of business transactions

Art. 6 (1) (f) GDPR with reference to other data about customer/customer contact person
Legitimate interests of processing pursued
(by the controller or a third party)

Legitimate interests: see purposes of the processing.

The rights of the data subjects are respected insofar as only business-based official contact details and other business-related information are processed. Private data are not collected, stored or processed.
Categories of personal data that are processed

First name, last name, title, business addresses, additional addressed, official contact details (telephone number, fax number, email address), form of address, department and function in the company.

Free text, contact reports, contact history.
Source (origin) of the data From the data subject based on inquiries, orders, sales contact with contact person (meetings at trade fairs, at the customer’s site, etc.).
Recipient (categories) of the data

Companies that provide contractual services on our behalf and for defined purposes.

Service providers commissioned by us must process the data to which they may have access where appropriate solely for our and not for their own purposes.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data We do not transmit your data to third countries.
Storage duration of the data Regular revision of the data by our sales staff.
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data The processing of the personal data mentioned here is necessary for the initiation of a contractual relationship.
Automated decision-making / Profiling There will be no automated decision-making or profiling based on your collected data.

3.6 Request for quotation / order processing

We process your personal data especially, but not limited to requests for quotation, order processing, sample order, license processing or configuration.

The purposes of the processing for which the personal data are intended Execute a contractual relationship with a customer for the supply of goods and services and for handling transports / returns / complaints / escalation management as well as payment transactions.
Legal basis for the processing

Art. 6 (1) (b) GDPR
(required to fulfill an agreement or to initiate an agreement)

Art. 6 (1) (f) GDPR
(legitimate interests)

For legitimate interests, see “Purposes of the processing” above. Our customers are exclusively legal persons, or persons who are involved in business transactions, about whom information is collected or who are evaluated within the company.
Categories of personal data that are processed Name, address (customer, delivery address, billing address), contact details (telephone, fax, email), bank details.
Source (origin) of the data From the data subject
Recipient (categories) of the data Subcontractors needed in individual cases to process the business transaction, such as transport service providers, authorities, etc.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data We do not transmit your data to third countries, unless it is necessary for the processing of the order, or your request or order originates from the respective country. 
Storage duration of the data Retention period according to legal provisions pursuant to the respective applicable law (max. 10 years).
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data

The processing of the personal data mentioned here is essential for executing the contractual relationship or is required by law.

Without these data we cannot process business transactions.
Automated decision-making / Profiling There will be no automated decision-making or profiling based on your collected data.

3.7 Supplier management / Purchase order processing

We process your personal data when processing your purchase orders.

The purposes of the processing for which the personal data are intended

The process and the use of the personal data are intended to cover the demands regarding externally procured materials, investments and services.

Selection of optimal sources of supply, reduction of procurement risk, quality assurance, minimization of default risks (supplier, goods).

Ensuring the production capability of the company.
Legal basis for the processing

Art. 6 (1) (b) GDPR
(required to fulfill an agreement or to initiate an agreement)

Art. 6 (1) (f) GDPR
(legitimate interests)

Legitimate interests of the controller and consideration regarding the rights of personality of the data subjects:

For legitimate interests, see “Purposes of the processing” above.

Our suppliers are exclusively legal persons, or persons who are involved in business transactions, about whom information is collected or who are evaluated within the company.
Categories of personal data that are processed

Name, title, business address, additional addresses, business contact details (telephone number, fax number, email address), form of address, department and function in the company, bank details, control data, VAT ID number.

Result of the assessment:

1) Assessment results obtained:
Credit rating/risk index, shareholder structure based on various basic data, audit report.

2) Various own key figures such as:
ABC classification, supplier profile, evaluation number; free text (risk report).

System data from the ERP (for ordering, goods receipt, quality data).
Source (origin) of the data

From the data subject

From credit reporting agencies

Information collected from our own databases.
Recipient (categories) of the data

Companies of the Phoenix Contact Group.

Companies that provide contracted services on our behalf and for defined purposes.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data

Within an intragroup, cross-company supplier management, data from suppliers are also made available to Phoenix Contact companies worldwide if required.

To protect the data, there is an international Phoenix Contact data protection framework agreement based on the EU standard contractual clauses, which was joined by all relevant Phoenix Contact companies worldwide.
Storage duration of the data

Master data of a supplier are stored in the system as long as there is a contractual relationship, or a contractual relationship cannot be ruled out for the future.

Furthermore, these data are immediately changed or blocked/deleted if the supplier/contact person as a natural person so requires, or if the responsible purchaser becomes aware of incorrect data.

(in each case subject to statutory retention periods)

Procurement documents are deleted after expiry of the retention period of the respective applicable law (max. 10 years) and upon completion of the tax audit.

Own audit reports on quality are stored up to 10 years for a long-term supplier development and for the quality proof in customer audits.

Creditworthiness information is stored 6 years for the evaluation of the medium-term development of a supplier as long as there is a contractual relationship.
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data

The processing of the personal data mentioned here is necessary for the supplier management or the handling of business transactions.

Without these data, we cannot enter into a business relationship.
Automated decision-making / Profiling There will be no automated decision-making or profiling based on your collected data.

3.8 Job applicant’s data

We process the personal data you provide to us as part of a job application and/or registration in the Phoenix Contact Application Portal.

The purposes of the processing for which the personal data are intended Selection and recruitment of suitable applicants
Legal basis for the processing

Art. 88 (1) GDPR in conjunction with § 26 BDSG
(Initiation of employment relationship)

Categories of personal data that are processed

Name, title, address, contact details, date of birth, citizenship

CV, certificates, qualifications, photo (optional), entered data as part of an optional recruitment test

if need be, (short) assessment of the applicant by our employees; log data

when using video interview: video data of the applicant
Source (origin) of the data

Application details:
from the data subject

Assessment details:
Recruiter, HR Officer, manager of the department, (specialized) instructor

Within the trainee selection:
designated trainees

Recipient (categories) of the data

Companies that provide services on our behalf and for defined purposes.

If you have given your consent within the application process, the application documents can be forwarded to other companies of the Phoenix Contact Group.
Transfer of data to a third country or an international organization and the associated safeguards to protect the data We do not transmit your data to third countries, unless you have explicitly applied for a job in a third country or given your consent.
Storage duration of the data

After completing the application process (for apprentices/students/trainees: after completing the application process of the respective year of recruitment) the data will be deleted after six months.

With the consent of the applicant regarding a longer-term storage, data can be stored up to 12 months.

An applicant video is either deleted manually by the responsible HR Officer or automated by the service provider no later than three months after the cancellation by the applicant or the completion of the application process for a job.
Legal or contractual necessity to provide the data, as well as any consequences of failure to provide the data

Processing of the personal data mentioned here is necessary for handling the application process.

Without these data, we are unable to consider you in the application process.
Automated decision-making / Profiling There will be no automated decision-making or profiling based on your collected data.

4. Cookies

Our websites only use session cookies that are necessary for the operation of the website. These are automatically deleted when you close the browser.

All cookies on our websites contain purely technical information in pseudonymized or anonymized form; they do not contain any personal data.

We ourselves do not store any information in the LSO (Local Shared Objects) area of your computer, so we do not use so-called “Flash Cookies”. However, other services we may link to, such as YouTube, use this function for their own purposes, where applicable.

5. Social Media / Social Networks / Cloud Services / External Links

We do not use any automatically activated plug-ins (e.g., iFrames) of social networks on our websites. Our social network buttons such as Facebook, Twitter, Xing, LinkedIn, YouTube, etc. are, if used, mere links to the respective sites of the provider or activate the wanted cloud service. Once you click on these links, you will be redirected to the pages of the respective social network, or the specific cloud service is being activated. Please note that once on the social network websites or cloud services, their respective data protection notices are applicable.

In addition, we have an online presence in some of these social networks and platforms to promote our business, inform interested parties/users about our products and services and to communicate with them. On some of these platforms, user data is processed outside the European Union (EU), even in countries where no data protection level comparable to that of the EU can be guaranteed. Your personal data is often used for the platform's own purposes, e.g., for market research and advertising purposes or to analyze user behavior for the creation of user profiles. To this end, cookies from these platforms are usually stored on the user's device.

Although we do not have access to the profile data processed by the platforms, we may be a joint controller for the data processing under the respective applicable data protection laws. The personal data of the users is processed based on our legitimate interests in simple information and communication with the users pursuant to Art. 6 (1) (f) GDPR.

For detailed information on the processing of your personal data and possible opt-out options, please refer to the following:

Facebook
Privacy policy at: https://www.facebook.com/about/privacy,
Opt-out at: https://www.facebook.com/settings?tab=ads.

YouTube / Google (Maps)
Privacy policy at: https://policies.google.com/privacy?hl=en&gl=en
Opt-out at:  https://adssettings.google.com/.

Twitter
Privacy policy at: www.twitter.com/en/privacy
Opt-out at: https://twitter.com/personalization.

LinkedIn
Privacy policy at: https://www.linkedin.com/legal/privacy-policy,
Opt-out at: https://www.linkedin.com/psettings/.

XING
Privacy policy at: www.xing.com/privacy,
Opt-out at: https://privacy.xing.com/en/privacy-policy

6. Web analyses

We do not use web analytics tools on our websites.

7. Further purposes of personal data processing

In compliance with the respective applicable law, we reserve the right to process your personal data and any other data we hold about you for the purposes of investigating, preventing, or acting in the event of illegal activities and/or suspected fraud as well as the breach of our terms of use.

We do not sell, disclose, or otherwise make available personal data to third parties for marketing purposes.

8. Secure Internet communication

We make every effort to ensure that your personal data is transferred and stored using technical and organizational measures to prevent access by unauthorized third parties.

As a general rule, the Internet is regarded as an insecure environment. To ensure the confidentiality of communications with you, we use an AES 256bit SSL/TLS encryption of our website. This encryption is regarded as secure, based on the latest technological advancements. If necessary, you should update the operating system and the browser on your device to benefit from this high-level encryption.

Email communication without encryption does not guarantee comprehensive data security. Therefore, we recommend using the regular postal mail for confidential information.

9. Data subject rights

You are entitled to the following rights, if the respective legal requirements are met: Right to have access to your data that we store; rectification, erasure, restriction of processing your data or the right to object to the processing, as well as data portability.

If you have given your consent to data processing, you can revoke this consent at any time for the future.

If you do not agree to your personal data being saved or this data becomes inaccurate, we will ensure, upon your request, that your data is corrected, blocked or deleted under the statutory provisions. Upon request, we will send you a list of your personal data, that we have stored.

Additionally, you have the right to lodge a complaint with the competent data protection supervisory authority of your country of location, if you believe the processing of your personal data is unlawful.

Should you have any questions that have not been addressed in this data protection notice, in case you wish more detailed information regarding a specific point, please do not hesitate to contact us.

Please note that depending on the circumstances, we may require proof of identification to handle any requests regarding your personal data.

10. Miscellaneous

In the event that we launch new services, alter our Internet procedures or if the legal requirements change or the Internet and IT security technology is further developed, this notice will be updated accordingly. In case of amendments, proper notice will be given on this website. The date of the last update of this notice can be found at the bottom of the page.

Our websites, their services, and functionalities may contain links or references to third-party websites. Please be aware that this notice does not apply to these other websites. We encourage you to read the terms of use as well as the data protection notices of any third-party websites you enter.

This notice is effective as of the date it was last updated.

Updated: January 2022

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